Frequently Asked Questions – Candidates & After Exam Day

  1. What Resources Are Available To Candidates And Test Sites?


  2. What Should Candidates Do If They Missed The Exam Due To An Excused Absence?

    Refer to the information below. 
    How To Submit An Excused Absence Request

  3. How Can Candidates View Their Score Report?

    Refer to the information below.
    How To Obtain Score Report

  4. How Should Candidates Contact Credentia?

    Candidates can email Credentia at [email protected] or call 888-204-6249.

Link goes outside of N.C. DHHS. Denotes link to site outside of N.C. DHHS